Frequently Asked Questions
Products advertised are stocked in our warehouse. Most orders ship on the same or by the next business day.
Customers in the EU will usually receive their order between 1 and 6 business days after shipping.
  • Shipping costs will be calculated during checkout.
  • We offer free shipping deals for many European countries.
  • All other orders are calculated by shipping method, weight and location.
  • Most orders ship at the same or by the next business day.

Free Shipping Deals


We offer free shipping deals depending on your order value and delivery country.

 Minimum Order Total incl. 21% VAT Countries
115,00 € Austria, Belgium, Czechia, Denmark, France, Germany, Hungary, Latvia, Luxembourg, Monaco, Netherlands, Poland, Slovakia, Sweden
195,00  Bulgaria, Estonia, Croatia, Finland, Greece, Ireland, Italy, Lithuania, Portugal, Romania, Slovenia, Spain, United Kingdom*
495,00 € Bosnia and Herzegovina, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Norway, Serbia, Switzerland

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If you have any questions about shipping, please contact us filling this contact form.

*Different shipping charges apply for Guernsey, the Isle of Man and Jersey.

Of course! The day your order ships out, you'll get an automatic email with a tracking number.
We accept credit cards, PayPal, iDEAL, Maestro, Giropay, eps-Überweisung and other payment options.
Sales and discounts are offered throughout the year. Subscribe to our newsletter to receive special offers, and visit our website and Facebook page for our latest promotions.
  • Returns, for the most part, are self-service. You may return the product within 30 days of the original order ship date.
  • Please include a note inside the box if you would like an identical replacement or a refund. 
  • To exchange for a DIFFERENT PRODUCT, please ask for a refund and place a new order. 
  • The return shipping cost will be deducted from your refund amount if pre-paid by us.
  • Please click on this link to START A RETURN


There are certain situations where only partial refunds are granted (if applicable) - Any item that is returned more than 30 days after delivery. 


Refunds

Once your return is received, we will email you to notify you that we have received your returned item. A credit will be applied to your credit card or original method of payment, within a certain amount of days.


If you have any questions
Please contact us at eu@windows101.com


Shipping

To return your product, you should ship your product to:

Windows101 BV

Venenweg 57

1161 AK Zwanenburg

Netherlands

Nope! There is no minimum purchase amounts at Windows101. You can purchase even the lowest priced item, no problem! We ship any size order!